Shipping and Returns Policy
Shipping Information:
Order Processing:
- Orders are typically processed within 1-2 business days.
- Orders placed during weekends or holidays will be processed on the following business day.
Shipping Methods:
- We offer various shipping options during checkout.
- Shipping costs and estimated delivery times are provided for your convenience.
Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate.
- DMC Motorsports is not responsible for delays or issues caused by incorrect addresses.
Tracking Information:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can use this information to track your package's delivery status.
Lost or Stolen Packages:
- DMC Motorsports is not liable for lost or stolen packages after they have been shipped.
- If you encounter issues with delivery, please contact the shipping carrier.
Returns and Exchanges:
Return Eligibility:
- To be eligible for a return, the item must be unused and in the same condition as received.
- Returns must be initiated within 30 days of the purchase date.
Return Process:
- To initiate a return, please contact our customer service at [contact@dmc-motorsports.com].
- Provide your order number and a brief explanation of the reason for the return.
Refund or Exchange:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
- Refunds will be processed to the original method of payment.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- Consider using a trackable shipping service for returns.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance.
Important Note:
- DMC Motorsports is not liable for shipped goods after they have been dispatched. Once a package is handed over to the shipping carrier, the responsibility for its delivery rests with them.
For any further inquiries or assistance, please contact us at
[contact@dmc-motorsports.com].